Effective Date: 25/09/2025
Last Updated: 25/09/2025

Frank Dee Enterprise (“we”, “our”, or “us”) operates the website https://fildivine.com and is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our website, use our services, or interact with us, in accordance with the Nigeria Data Protection Act (NDPA) 2023, General Data Protection Regulation (GDPR), and California Consumer Privacy Act (CCPA/CPRA).

1. Information We Collect

We may collect the following categories of personal data:

  • Identity Data: Name, date of birth, gender
  • Contact Data: Email address, phone number, physical address
  • Financial Data: Payment details (e.g., card information)
  • Technical Data: IP address, browser type, device identifiers
  • Usage Data: Pages visited, time spent, interaction logs
  • Sensitive Data (if applicable): Biometric data, health information (only with explicit consent)

2. Legal Basis for Processing

We process personal data under the following lawful bases:

  • Consent: You have given clear permission
  • Contractual Necessity: To fulfill a contract with you
  • Legal Obligation: To comply with applicable laws
  • Legitimate Interests: For business operations not overridden by your rights
  • Vital Interests: To protect life or safety
  • Public Task: Where required by law or public interest

3. How We Use Your Information

We use your data to:

  • Provide and manage our services via https://fildivine.com
  • Process payments and transactions
  • Communicate with you (e.g., support, updates)
  • Improve our website and services
  • Comply with legal and regulatory obligations
  • Personalize your experience (with consent)

4. Data Subject Rights

You have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion (“right to be forgotten”)
  • Restrict or object to processing
  • Withdraw consent at any time
  • Data portability (where applicable)
  • Lodge a complaint with a supervisory authority

To exercise these rights, contact us at [Insert Contact Email].

5. Data Retention

We retain personal data only as long as necessary for stated purposes or as required by law. Retention periods vary depending on the type of data and legal obligations.

6. Sharing and Disclosure

We may share your data with:

  • Authorized service providers and partners
  • Regulatory bodies (if required)
  • Third parties with your consent
  • International transfers (with safeguards like Standard Contractual Clauses or adequacy decisions)

7. Security Measures

We implement technical and organizational measures to protect your data, including:

  • Encryption
  • Access controls
  • Regular audits
  • Staff training

8. Cookies and Tracking

We use cookies and similar technologies on https://fildivine.com to enhance your experience. You can manage cookie preferences via your browser settings. For EU and California users, we honor Do Not Track (DNT) and Global Privacy Control (GPC) signals.

9. Children’s Privacy

Our services are not intended for children under 13 (or under 16 in the EU). We do not knowingly collect data from minors without parental consent.

10. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date.

11. Contact Us

Frank Dee Enterprise
Website: https://fildivine.com
Email: info@fildivine.com
Phone: 08068597036 | 08062840907
Address: Akoberu Road, Sabo 5 Ajangbadi, Ojo, Lagos, Nigeria.
Data Protection Officer (DPO):Â